Senior Sales Manager

Develop and implement Key Account Management Plans in conjunction with voco® Doha West Bay Suites business plan, including direct sales, telesales, direct mail, promotions and famils. -Develop key accounts and target accounts within corporate & identified market segments. -Maintain and regularly update database including details of sales calls and client information as per company guidelines. -Produce and conduct familiarization & entertainment programs for voco® Doha West Bay Suites for identified target accounts. -Communicate with other hotel departments to ensure superior quality service delivery to all customers. -Maintain detailed awareness of booking patterns, room night productivity, cancellations and any other factors that may impact results. -Maintain strong awareness of and take proactive measures in response to industry trends, economic factors, seasonality, competitor activity and other external events that may impact results. -Liaise closely with the Reservations, Sales Administrator and Sales Executives for lead generation and potential business opportunities. -Ensure that all personal accountabilities and deadlines set in the Business Plan are met -Participate in industry trade shows, events and promotions as required. -Maintain professional business confidentiality. -Prepare any other reports required by the Director of Sales and Marketing or General Manager. -Conduct yourself in a professional manner at all times and maintain high grooming standard. **RESPONSIBLE BUSINESS** - Liaise with Director of Sales and Marketing and General Manager daily -Liaise with Revenue Manager for all reservation configurations -Ensure effective interdepartmental communication -Liaise with Director of Sales and Marketing on all quotes for extended stays' groups for sign off prior to presentation to client -Preparation of quotes, issuing of contracts, communications, database input and filing -Preparing of month end reports and monthly forecasts, anticipated revenue forecast, yearly budgets, weekly forecasts and weekly budgeting -Identify new sources of residential accommodations / special events / group bookings -Ensuring that all requests are replied to within 24 hours **Sales** - Conduct site inspections -Conduct a minimum of sales calls per week in accordance with the business plan. -Cold calling to secure new business sales calls/appointments -Telemarketing -Communicate and follow through with hotel departments to ensure that the sales commitment is being fulfilled -Assist with market intelligence and information gathering of benefit to the hotel. **Management** - Comply with and ensure adherence to all of the hotel’s policies and procedures -Comply with all occupational health and safety policies and procedures -Attend all scheduled meetings. -Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties -Maintain in good working order all hotel property in your possession. -Maintain a positive and professional attitude at all times -Have working knowledge of budget targets and develop strategies to achieve set targets -Develop methods and initiatives to increase departmental revenue within the sales team. **GENERAL** - Communicate effectively with all other departments -Attend meetings, training sessions and any other required meeting or training session. -Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations. -Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager -Achievement of budget revenue -Acquisition of key accounts -All client requests are followed up on and responded to within same business day. -Assigned projects are completed within designated timeframes -Efficient communication platform is consistently maintained -Maintains an 'executive presence' and uphold high professional standards in all dealings. -Reports, presentations and other administrative duties are consistently on a high standard **PERSONAL CHARACTERISTICS** **Education** - Bachelor of Science in Administration or Hotel Management degree -Tertiary qualifications relevant to Marketing or Sales would be an advantage **Experience** - Previous experience within a hotel sales environment in an internationally recognized hotel chain at managerial level for at least 3 to 5 years within Qatar market. -Current/previous responsibility for key accounts and new business generation in premium markets. -Track record of achieving sales targets. -Existing corporate accounts in Qatar market. -Demonstrated ability to manage own and others tasks through to conclusion. -Ability to lead presentations, conduct effective negotiations and close deals. - **Technical** - Competent Word, Excel, Power Point and software packages -High proficiency in English language oral and written skills -Highly organized, able to coordin