System Engineer (Application Support)

**About role**: Application Support of vendor systems - Responsible for Release, Incident and Change management activities of the responsible Applications. - Coordination with Vendors and internal team members for Defect/Incident resolutions. - Business User Support activities. - Provide Out-of-Office hours support in case of critical Production incidents. - Provide timely updates to all stake holders on Incidents resolution progress and prepare post incident Root Cause Analysis report. - Perform daily health checks to ensure the Systems are healthy and available for business use. - Work with the Infrastructure team (server & storage, network, DBA) for fulfilling support, release and change management activities. - Participate in the weekly review meeting with business and vendors. - Maintaining and updating technical documents and procedures. - Preparing Application maintenance plans and upgrade schedules. **Be part of an extraordinary story** Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. **Qualifications**: **Skills required**: - Bachelor's level, Bachelors/Masters or equivalent degree in Computer Science, Engineering with minimum 6 years relevant experience. - Strong analytical and reasoning skills with an ability to visualize processes and outcomes. - Expertise in oracle procedure and Unix shell scripting is must. - Working experience in production support process. - Exposure to configuration management process. - Should be available to take support calls as required by project. - Knowledge on MS Azure Fundamentals and Administration. Certification on these would be an added advantage. - Experience in additional technology like weblogic is an added advantage. - Very good communication skill (Written and Oral). **About Qatar Airways Group** Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. **How to apply