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Customer Service Representative (URGENT)
Full time at Al Rawabit Recruitment in Dubai, UAE

Customer Service Representative (URGENT) Full time at Al Rawabit Recruitment in Dubai, UAE

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Job highlights

Posted on June 30, 2020

Job details

·       Bs in business administration, logistics or related field preferred.


·       Experience in CRM systems and practices 


·      customer support experience or experience as a client service representative


·       Track record of over-achieving quota


·       Strong phone contact handling skills and all MS office applications.


·       Excellent communication and presentation skills in English . Arabic communication                 skills would be an advantage.


Responsibilities


·       Responding to all customer queries pre and post order


·       Managing all inbound communication channels like call, email, chat and social media


·       Creating cases and assigning to appropriate team to ensure customer query is handled


·       Managing presales queries by helping customer place orders through the platform


·       Ensuring all customer cases are handled till completion


 


Very good knowledge in MS office. 


ONLY UAE IMMEDIATELy AVAILABLE CANDIDATES MAY APPLY.


 

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