Customer Service Representative (Arabic)
at Afrina Group in
Customer Service Representative (Arabic) Full time at Afrina Group in Dubai, UAE
Job highlightsPosted on June 25, 2020
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products /services when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
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