This job is expired and no longer accepting applications. See more Customer Service jobs

Home Egypt Customer Service

Customer Service
Full time at IGG in Egypt

Customer Service Full time at IGG in Egypt

Share this job
Apply to this job

Job highlights

Posted on May 8, 2017

Job details

- Proficiency in computer and social chat software。

- Team work spirit, strong ability to accept new things and initiative

- People who with the customer service experience are preferred. After the interview, there is a training from counseling staff about the implementation of the rules and regulations

- Regularly report to the boss the progress of the work

- The main duty of this postion:

    Through the mail, the forum, the social channel (facebook, twitter,Instagram and youtube), the on-line game and the other service ways, solute and process the related question from player feedback;

    Deal with the player's appeal online, monitor the state of the game, and maintain the order of within the game

    Collect feedback, suggestions, complaints, BUG, cheating and other issues; communicate with the players as well;

    Carry out all kinds of service projects, updates and activities;

    Understand the needs of users, intentions for each player to provide attentive service;

- The state of working is part-time: 6 hours a day, Monday to Friday

- Fluent in English and Arabic

Customer Service Officer for Mobile Games

First: sufficient knowledge of the computer and means of communication.

Second: Active and has the spirit of one team, with the readiness to learn

Apply to this job
Share this job
Share this job
Improve your chance to get this job. Do an online course on Customer service starting now. See all courses
Hi Shawn, Reach more people by sharing this job with your network.
Feedback Feedback