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Operations Manager - Facility Management
Full time at Alert HR Solutions in Muscat, Oman

Operations Manager - Facility Management Full time at Alert HR Solutions in Muscat, Oman

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Posted on May 21, 2020

Job details

The Organization:

Our client is one of the largest and most diversified companies in Engineering and Trade in the Sultanate of Oman. Their specified unit for Facility Management and Engineering Services has a main focus on commercial and government buildings. Their services are divided in to consultancy, project management and operations; offering both hard and soft services.

Duties & Responsibilities:


·   Ensure set financial targets within the division are met;

·   Forecasting, mitigating and arresting any financial risk when identified;

·   Providing analysis and detailed reports on not achieving targeted budget forecasts;

·   Identify efficiencies and implementing effective cost saving measures;

·   Oversee and implement best practice in everyday financial aspects of daily operations;


·   Oversee projects and ensure optimal effective productivity of this department;

·   Oversee all current contracts; mentoring and guiding Managers and Supervisors as required to ensure strict adherence to set guidelines and targets;

·   Chair weekly operations meetings;

·   Ensure all contracts deliver the relevant service as per the SLA/KPI or clients specification, when evaluated;

·   Brief GM on a daily basis on general operational matters or as per GM schedule;

·   Ensure the Quality Policy and other Company Policies are implemented;

·   Ensure Company Training Policy is implemented;

·   Fully Responsible for implementing and maintaining Quality Management System Requirements in Division in accordance with ISO 9001:2015;

·   Maintain customer respect, customer service and customer satisfaction;

·   Fully Responsible for implementing and maintaining Occupational Health & Safety Management System Requirements in Division in accordance with ISO 45001:2018;


·   Meet and liaise with current clients on regular basis;

·   Check and approve all monthly reports issued to clients as per the specified service level agreements;

·   Oversee and review all monthly reports for clients as per contract specifications;

·   Oversee and review all requested ad-hoc reports requested by clients;

·   Manage and audit the material procurement within each individual contract, ensuring no overspend, no over-order, correct use and storage;

·   Manage and initiate where required, recruitment procedures for existing and new contracts;

·   Compile and approve the monthly report for submission to the GM;


·   Initiate and follow through with all disciplinary matters; HR department before final approval of the GM;

·   Manage and control the division leave plan, ensuring all contracts have relevant cover for annual leave or emergency leave approved;

·   Monitor division sickness and resignation;

·   Authorizing LPO/MPO/Leave requests/NOC etc;

·   In conjunction with the GM assist assessment of senior staffs;

·   Ensure the Admin team works in close conjunction with HO admin;

·   Any other reasonable request assigned by GM;

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