at Sundus Recruitment and Outsourcing Services in
MI Analyst Full time at Sundus Recruitment and Outsourcing Services in Dubai, UAE
Job highlightsPosted on May 20, 2020
QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:
Collection MI Analyst is responsible to perform frequent, repeatable operational reporting and testing activities in order to support the MI data analysis and analytics team to ensure business as usual continues without interruption and impact on services of collections and recovery.
To quickly acquire a detailed understanding and knowledge of the reporting and analytical tools used by collections unit.
Design, develop & automate MIS to monitor daily performance, productivity and daily MIS models.
To maintain accuracy and integrity of department reporting and analytical tool as per defined work instruction and test procedures.
To produce standard reports by using Access, Excel and business objects as per agreed schedule or on request.
To prepare collections and recovery performance report for teams to ensure goals and objectives are met.
Ability to process, analyze, interpret and present data, as well as recommend actions based on the results
To work positively and work professionally at all times.
To use initiatives and make suggestions that might contribute to overall effectiveness.
Track key performance indicators and monitor staff performance against key performance targets.
Prepare monthly and quarterly capacity planning.
Time to time develop models and new MI that are required to monitor performance.
Ability to communicate effectively with people and establish good working relationships especially within a team environment
Perform any other job that may be assigned from time to time
To support to any department initiatives.
To proactively manage personal development.
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