Sales & Operations Executive
Full time
at Aminfotrix in
Kolkata, India
Job highlights
Posted on April 30, 2017- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
INR 6,000 - INR 10,000 /month
(Fixed Salary)
Job details
Manage large amounts of inbound and outbound calls in a timely manner,
Follow communication "scripts" when handling different topics,
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives,
Seize opportunities to upsell products/services when they arise,
Build sustainable relationships and engage customers by taking the extra mile,
Keep records of all conversations in our call center database in a comprehensible way,
Meet personal/team qualitative and quantitative targets.
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