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• Develops, implements, and improves benefits administration programs on behalf of clients.

• Manages and develops relationships with clients/prospects and insurers to ensure delivery of effective and efficient service

• Reviews benefit calculations performed by others within the team (which may involve the more complex plans or the most important clients of the firm)

• Keeps up-to-date with current legislative topics and its application to existing client benefits schemes

• Provides advice on the effect of actual or anticipated changes in law, or employee benefit practice.

• Provide drafts of basic explanatory literature for the schemes, ie, announcements and booklets, or commenting on drafts produced by others.

• Deliver face-to-face presentations, designed to simplify complex benefits issues, to employee groups and encourages benefits take-up

• Provides administration advice and guidance to clients, and may manage small to medium sized clients

• May direct, train and/or supervise administration staff and may be responsible for managing some financial aspect of the client or assigned project developing professional expertise, applies company policies and procedures to resolve a variety of issues. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.

• Exercises judgment within defined procedures and practices to determine appropriate action.

• Builds productive internal/external working relationships. Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Typically requires a minimum of 2 years of related experience.

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents.

CONTACT

Marius Hutuliac, EMEA Recruiter