Call Verifiers
Full time
at Maven Infotech Pvt Ltd in
Kolkata, India
Job highlights
Posted on April 19, 2017- Professional background in
- Job level Experienced
-
Pays salary of
INR 12,000 - INR 22,000 /month
(Fixed Salary)
Job details
1) Verifying calls and Data Validation
2) Taking feedback from the customer and educating him regarding the process and product
3) Doing Scheduled Call backs to Customer to maintain customer interest and improve customer retention
4) Resolving Customer queries and coordinate with Technical Team to assist customer for end to end issues.
5) Maintaining Customer Satisfaction to the maximum level
6) Maintaining quality as per the standard.
7) Invoice generation
8) After sale service to be provided to the customer
ELIGIBILITY:
1) Both Male or female candidates can apply
2) Minimum 2 years experience in Outbound/Inbound International process
3) Should have excellent communication skills in English
4) Dynamic & experienced personnel from international BPOs are preferred.
5) Any Graduation
6)Should be flexible for different shifts
ADDITIONAL BENEFITS:
1) Complimentary lunch or dinner
2) Pick up and drop facilities on both sides
3) Referral Bonus on a monthly basis
4) Incentives available as per the performance
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