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Customer Care Representative
Full time through Dempsey Resource Management Inc. in Quezon City, Philippines

Customer Care Representative Full time through Dempsey Resource Management Inc. in Quezon City, Philippines

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Posted on April 6, 2017

Job details

JOB DESCRIPTION:

- Coordinates & reports to Account Manager regarding status of each client.

- Responsible for daily telemarketing activities to existing clients.

- Responsible in generating new clients thru telemarketing.

- Responds promptly over telephone calls to all shipping needs, requirements and problems of customers.

- Responsible for preparation of loading reports to be submitted to each client.

- Coordinates with agents regarding schedule of deliveries of shipments to consignee.

- Coordinates with consignee regarding schedule of delivery & withdrawal of van.

- Responsible in photocopying all important documents of each client.

- Responsible in monitoring all the billings.

- Coordinates with the Trucking Dispatcher for daily pick-ups.

- Responsible for check preparation for payments to shipping lines.

- Responsible for the preparation of loading reports to be submitted to each client.

- Responsible in handling pre-alert to all agents for all incoming cargoes

- Coordinates with all Shipping lines for actual loaded containers, shut-out or shut-ins.

- Responsible for encoding/updating all shipments in our tracking system.

- Responsible in submitting Daily Activity Report.

- Directly Reports to the Account Manager and the EVP & COO.


SALARY WAGE: Minimum ₱ day

WORK LOCATION BASE: Quezon City


HOW TO APPLY?

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