Customer Care Representative
Full time
through Dempsey Resource Management Inc. in
Quezon City, Philippines
Job highlights
Posted on April 6, 2017- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
PHP 12,000 - PHP 20,000 /month
(Fixed Salary)
Job details
JOB DESCRIPTION:
- Coordinates & reports to Account Manager regarding status of each client.
- Responsible for daily telemarketing activities to existing clients.
- Responsible in generating new clients thru telemarketing.
- Responds promptly over telephone calls to all shipping needs, requirements and problems of customers.
- Responsible for preparation of loading reports to be submitted to each client.
- Coordinates with agents regarding schedule of deliveries of shipments to consignee.
- Coordinates with consignee regarding schedule of delivery & withdrawal of van.
- Responsible in photocopying all important documents of each client.
- Responsible in monitoring all the billings.
- Coordinates with the Trucking Dispatcher for daily pick-ups.
- Responsible for check preparation for payments to shipping lines.
- Responsible for the preparation of loading reports to be submitted to each client.
- Responsible in handling pre-alert to all agents for all incoming cargoes
- Coordinates with all Shipping lines for actual loaded containers, shut-out or shut-ins.
- Responsible for encoding/updating all shipments in our tracking system.
- Responsible in submitting Daily Activity Report.
- Directly Reports to the Account Manager and the EVP & COO.
SALARY WAGE: Minimum ₱ day
WORK LOCATION BASE: Quezon City
HOW TO APPLY?
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