Designation: "L1 Support Engineer"  within our IT Infrastructure business for first level of troubleshooting on systems, applications, networks etc. Selected candidates would be trained and will work in a front end client facing role and would be the first point of contact for any IT related issues like laptop/desktop, Operating systems, network connectivity etc. The candidates should have excellent communication skills. BE / (any stream) / BCA / (CS)/MCA from and 2016 batch can apply.

Eligibility Critertia

BE / (any stream) any stream from and 2016 batch. Should have cleared all semester exams (no backlogs)

-BCA / (CS) candidates with excellent academic background can also apply.

-Candidates should have excellent communication skills.

- Decent knowledge related to operating system, hardware, networking, etc.

Job Description:

 1. Fundamental Technical knowledge on system trouble shooting, few prominent knowledge areas are:-

·         Microsoft Windows Operating Systems (9X, NT, 2000, XP)

·         Microsoft Office

·         Network Connectivity

·         Printers and print Services

·         E-Mail and Internet mail

·         Familiar with Lotus Notes and MS Outlook email clients.

2. Excellent communication skills, with neutral accent. (Voice based Support)

3. Excellent written communication skills with email etiquette.