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Claims Assistant Officer (Motor Insurance)
at Al Khazna Insurance Company in UAE - Abu Dhabi

Claims Assistant Officer (Motor Insurance) at Al Khazna Insurance Company in UAE - Abu Dhabi

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Job highlights

Posted on January 29, 2017
  • Experience in
  • Professional background in
  • Job level Junior/Entry Level
  • Languages Fluent English is a Must
    Fluent Arabic is preferred
  • Other requirements Male candidates only

Job details

Job Summary:

- Processes claims, assists in resolving claims issues.

Main Duties:

1. Greets and welcomes clients with special care to insure quality service.

2. Collects necessary claim related documents.

3. Obtains a signed Motor Accident Declaration form from clients.

4. Assists the surveyor with inspecting vehicles in front of the company.

5. Assist the surveyor with internal and external survey of Agency and Non-Agency vehicles inspections.

6. Data claim entry to the system and ensure all information are correct.

7. Inquire from the clients about the circumstances of loss and make sure that the claim is correct (not fraud).

8. Negotiation with customer in respect of changing repair conditions of the vehicle.

9. Following up with other branches/brokers in respect of claims file opening.

10. Following up direct customer and insurance companies notification.

11. Performs other functions that may be assigned by the Claims Manager/ Head of the Department.



Relationships:



Reporting to: Manager - Motor Dept

Reporting through: Assistant Manager / Senior Supervisor



Job Specifications:



Educational Certifications and Professional Training

-Higher diploma or Bachelor's Degree



Experiences:

One year experience



Language Proficiency:

English - Required

Arabic - Required


DO NOT APPLY IF YOU CANNOT READ, WRITE AND SPEAK BOTH ENGLISH AND ARABIC LANGUAGE.
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