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Technical Manager
at Antal International in UAE - Dubai

Technical Manager at Antal International in UAE - Dubai

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Job highlights

Posted on January 10, 2017
  • Experience in
  • Professional background in
  • Job level Experienced
  • Pays salary of AED 8,000 - AED 10,000 /month
    (Fixed Salary)
  • Languages Fluent English is a Must
  • Other requirements Male candidates only

Job details

Present the technical aspects of company solutions to prospect company marketing and IT teams (presenting with senior resources from company , but assisting on the technical information) 

Provide technical expertise and support for company sales team initiatives, POCs, and new product development 

Company will train the guy on their products

Provide Customer Support with respect to:

Customer installations, configurations, and portal usage trainings

Telephone, email, remote and on-site customer support

Logging and keeping records of customer queries

Troubleshooting faulty customer wifi equipment and configurations

Configuring and maintaining internal network and hardware

This is standard support services for a technical manager

 

Ensure re seller partners can properly manage customer installations, configurations, and portal usage training 

This is not a complicated system and can be picked up in a short space of time

Serve as technical lead on company specialized, use-case projects

 

Technical Requirements:

· A valid CWNA or CCNA qualification

· Networking - DHCP, DNS, IP/TCP, VLANs and Switching Routers

· Strong understanding of WiFi hardware (access points and controllers) and WiFi manufacturers

· Good working knowledge of Mobile OS platforms - iOS, Android

· Basic HTML knowledge a plus

· Cloud Services Administration

· Systems and process experience

· An understanding of the role of Service Level Agreements (SLA's) within an IT environment

 

Key Skills and Attributes

· Fluent in English - both written and spoken

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