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Restaurant Supervisor
at Shami Gourmet Restaurant in UAE - Dubai

Restaurant Supervisor at Shami Gourmet Restaurant in UAE - Dubai

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Job highlights

Posted on December 26, 2016

Job details

Restaurant Supervisor required:

• Assist the staff for training, supervising, counseling and disciplining outlet staff.

• Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.

• Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.

• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.

• Observe performance and encourage improvement where necessary.

• Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels.

• Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.

• Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.

• Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for the staff and other hotel employees.

• Ensure basic standard operating procedures for all outlets are in place and are in compliance with the law.

• Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.

• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.

• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system.

• Ensure that all standards and hotel cash handling procedures are met.

Experience Required : 2 years -4 years

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