Customer Care Executive'(Based In Malacca)
at JP Search in
Customer Care Executive'(Based In Malacca) at JP Search in Malaysia
Job highlightsPosted on December 22, 2016
• The candidate will play an active role in renewals and retaining customers
• Managing existing portfolio and up selling
• By providing excellent after sales service and regular communication between the customer and the Company
• Work closely with other team members to provide strong team representation in meeting customer's expectations
• Assist in credit control work
• Visit large account customers
• Conduct outbound call renewal, cycle call and attend to complaint calls.
• Diploma or Degree holder
• Minimum 2-3 years' experience in a customer care outdoor environment
• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work.
• Customer oriented
• Results driven
Qualified or interested candidate, Kindly click apply below or email us a copy of in MS Word format to: jpsearch.
Kindly indicate the following details in :
1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for
We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities/references.