at BIGCAT SOFTWARE SOLUTIONS INC in
Malaysia - Kuala Lumpur
ACCOUNT MANAGER at BIGCAT SOFTWARE SOLUTIONS INC in Kuala Lumpur
Job highlightsPosted on December 21, 2016
1)To manage and integrate our internal and external application systems together with clients.
2) Take ownership of client issues reported and see problems through to resolutions.
3)Research , diagnose, troubleshoot and identify solutions to resolve clients issues
4)follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams and external vendors.
5) provide prompt and accurate feedback to customers
6)ensure proper recording and closure of all issues.
7) Prepare accurate and timely reports.
8) and other tasks assigned.
Position based in Makati City , Philippines. Competitive salary package awaiting you.!