Voice / Chat For US Based Ecommerce
Full time
at Suma Infotech Pvt Ltd in
Delhi, India
Job highlights
Posted on February 11, 2017Job details
Ability To Comprehend & Respond To All Customer Queries through Chat and voice call with Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
Assisting regular and routine customer queries regarding Products and services of the client via Chat / phone.
Deliver order updates to Employees on phone.
Coordinating with warehouses / shipping companies to ensure customer satisfaction.
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