Front Desk Receptionist
Full time
at Petra Dormitory- Amman in
UAE, UAE
Front Desk Receptionist Full time at Petra Dormitory- Amman in UAE, UAE
Job highlights
Posted on January 4, 2020- Professional background in
- Job level Experienced
-
Pays salary of
JOD 300 - JOD 400 /month
(Fixed Salary) - Other requirements Female candidates only
Job details
Position Title: Front Desk Receptionist - Female Applicants
Job Summary: Petra Dormitory is an upmarket female residence located opposite the North Gate of the University of Jordan. We are looking for a professional Front Desk Receptionist to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.
Your central goal is to provide our residents and guests with outstanding customer service and support. As the 'face' of Petra Dormitory, the successful candidate will be presentable and friendly, with outstanding people's skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities:
Greet residents and guests, and determine nature and purpose of visit and direct or escort quests to specific destinations.
Provide guests and residents with superb and a consistent level of professional customer service.
Contribute to the smooth and efficient running of the reception area and overall residence services.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all resident questions and incoming calls.
Operate cash register and computer.
Confirms membership of residents and collects fees from visitors.
Receive payments and record receipts for services.
Ensure that cleaning staff and general workers are working efficiently.
Redirect phone calls to the appropriate area and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize and forward emails.
Capture dormitory residence applications and liaise with applicants regarding the progress of applications.
Set up and maintain a key issuing register for residents.
Maintain high standards and recommend improvement suggestions.
Professional and presentable appearance.
Perform adhoc activities as requested by the Manager.
Track and order office equipment and supplies.
Record management , maintain records and filing system.
Oversee the office budget.
Requirements:
A relevant degree/diploma in Hospitality or Tourism management.
Fluency in Arabic and English is essential.
Minimum 2 years work experience in hotel operations.
Good customer service, communication and interpersonal skills are a must.
Good understanding of office administration and basic bookkeeping practices.
Superb written and verbal communication skills
Excellent organizational and multi-tasking abilities.
Able to work well in a team and willing to go the extra mile to maintain the highest standards required.
Strong knowledge of MS Office programs.
.
Required qualifications
Tourism management
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Petra Dormitory- Amman
Petra Dorms North Gate Amman is a brand new upmarket residence catering for students/ females aged 18-30.
We are hiring an English Head Barista for our world class coffee shop and Deli and a Front Desk Receptionist for our soft opening on the 2nd January 2020.
We are situated opposite the University of Jordan North Gate Entrance.
If you are looking for an exciting opportunity and strive only for the best then contact us at
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Hiring company
Petra Dormitory- Amman
Petra Dorms North Gate Amman is a brand new upmarket residence catering for students/ females aged 18-30.
We are hiring an English Head Barista for our world class coffee shop and Deli and a Front Desk Receptionist for our soft opening on the 2nd January 2020.
We are situated opposite the University of Jordan North Gate Entrance.
If you are looking for an exciting opportunity and strive only for the best then contact us at
-
AED 625
AED 1,249Duration: Upto 125 Hours -
Hotel Management Level 3 Course LineAED 86
AED 1,763Duration: Upto 12 Hours
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