Responsibilities:

• To ensure all outlets meet the CSI target set and agreed with MBM

• Continuous CSI improvements - develop and implement CSI programs and activities.

• Liaison with Principal, MBM on CSI matters.

• Working closely with CSI committee at dealership - follow up with regards to action plan and monitor the progress.

• Weekly submission of group customer database for CSI survey to MBM.

• Mystery Shopping Program - Provide analysis and produce action plan

• Conduct training/ coaching specially to new hires on the CSI related matters

Requirements:

• Diploma / Degree

• Min 3 years working experience with CSI

Qualified or interested candidate, Kindly click apply below or email us a copy of in MS Word format to: jpsearch.

Kindly indicate the following details in :

1. Current and Expected salary

2. Reason for leaving for current and previous employment

3. Earlier availability date

4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.