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in UAE - Dubai

RECEPTIONIST at Confidential company in UAE - Dubai

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Job highlights

Posted on February 11, 2017

Job details

General Purpose

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.


Main Job Tasks and Responsibilities

• answer telephone, screen and direct calls

• take and relay messages

• provide information to callers

• greet persons entering organization

• direct persons to correct destination

• deal with queries from the public and customers

• ensure knowledge of staff movements in and out of organization

• monitor visitor access and maintain security awareness

• provide general administrative and clerical support

• prepare correspondence and documents

• receive and sort mail and deliveries

• schedule appointments

• maintain appointment diary either manually or electronically

• organize conference and meeting room bookings

• co-ordinate meetings and organize catering

• monitor and maintain office equipment

• control inventory relevant to reception area

• tidy and maintain the reception area


Education and Experience

• high school diploma generally required

• knowledge of administrative and clerical procedures

• knowledge of computers and relevant software application

• knowledge of customer service principles and practices

• keyboard skills


Key Competencies

• verbal and written communication skills

• professional personal presentation

• customer service orientation

• information management

• organizing and planning

• attention to detail

• initiative

• reliability

• stress tolerance


Added tasks of the Receptionist


Receive Visitors

• greet visitors appropriately

• determine visitor needs in a professional manner

• maintain visitor register

• offer refreshments to visitors where appropriate

• direct visitors to correct person

• ensure back up when absent from reception desk


Answer Phone Calls

• answer and address incoming phone calls in a timely and polite manner

• clearly determine the purpose of the call

• deal with queries and provide correct information

• forward calls to appropriate person

• take and deliver messages accurately and completely


Manage Mail

• sort and distribute incoming mail

• prepare outgoing mail for pick-up or courier

• organize courier deliveries


Organize Meetings

• book meeting room

• inform participants

• set up meeting room with necessary stationary and equipment

• organize catering for meeting


Secretarial Support

• prepare correspondence and documents

• update databases

• organize mailings

• prepare and maintain spreadsheets

• schedule and follow up on appointments


Only candidates meeting this criteria must /Resume with photo and contact details to

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