CSI Manager - Based In Glenmarie
at JP Search in Malaysia

CSI Manager - Based In Glenmarie at JP Search in Malaysia

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Job highlights

Posted on November 30, 2016
  • Experience in Customer Service
  • Professional background in Customer Services
  • Job level Junior/Entry Level
  • Pays salary of MYR 5,000 - MYR 7,000 /month
    (Fixed Salary)
  • Languages Fluent English is a Must

Job details

Responsibilities:


• To ensure all outlets meet the CSI target set and agreed with MBM

• Continuous CSI improvements - develop and implement CSI programs and activities.

• Liaison with Principal, MBM on CSI matters.

• Working closely with CSI committee at dealership - follow up with regards to action plan and monitor the progress.

• Weekly submission of group customer database for CSI survey to MBM.

• Mystery Shopping Program - Provide analysis and produce action plan

• Conduct training/ coaching specially to new hires on the CSI related matters


Requirements:


• Diploma / Degree

• Min 3 years working experience with CSI



Qualified or interested candidate, Kindly click apply below or email us a copy of your resume in MS Word format to: jpsearch.


Kindly indicate the following details in your resume:

1. Current and Expected salary

2. Reason for leaving for current and previous employment

3. Earlier availability date

4. Position that you are applying for

 

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

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