Customer Service Representatives
in Philippines

Customer Service Representatives at Confidential company in Philippines

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Job highlights

Posted on November 29, 2016
  • Experience in Customer Service
  • Professional background in Customer Services, Call Centers
  • Job level Experienced
  • Pays salary of PHP 21,000 - PHP 27,000 /month
    (Fixed Salary)
  • Languages Conversational English is a Must

Job details

-Manage large amounts of incoming calls

-Generate sales leads

-Identify and assess customers' needs to achieve satisfaction

-Build sustainable relationships of trust through open and interactive communication

-Provide accurate, valid and complete information by using the right methods/tools

-Meet personal/customer service team sales targets and call handling quotas

-Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

-Keep records of customer interactions, process customer accounts and file documents

-Follow communication procedures, guidelines and policies

-Take the extra mile to engage customers

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