Systems Support/Helpdesk Specialists
at Prime@Technology Specialists, inc. in Philippines - Quezon City

Systems Support/Helpdesk Specialists at Prime@Technology Specialists, inc. in Philippines - Quezon City

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Job highlights

Posted on November 28, 2016
  • Experience in IT & Technology
  • Professional background in IT System Analysis
  • Job level Experienced
  • Languages Fluent English is a Must

Job details

Educational Profile


    Bachelor of Science Degree in Computer Science/Engineering, ECE, or College Degree

    Completed a course in Customer Service

    Training in ITIL would be an advantage


Competency Profile


Work Experience:


    Must have at least 2 years experience in a Helpdesk Supervisory position managing at least 5 staff

    Must have at least 1 year experience in providing application and technical problem and issue management

    Experience in analyzing Helpdesk performance reports

    Experience in being a part of a systems implementation for a hospital would be an advantage

    Working knowledge of ITIL would be an advantage


Knowledge, Skills and Abilities (KSA's):


    Strong interpersonal skills with a customer service orientation

    Fast learner

    Very good analytical and problem-solving skills

    Skilled in using MS Excel

    Very good verbal and written communication skills

    Willing to work in shifts including weekends and holidays

    Must be willing to be assigned in either Quezon City or Global City

    At least 25 years old


*Interested applicants may send their resume and referrals directly to edgieanonuevo@ with the subject " Systems Support/Helpdesk Specialists ".


Initial interview will be held at our Branch Office: 3rd Floor OAC Building, No. 27 San Miguel Avenue, Brgy. San Antonio, Pasig City.

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