Lesson Support Associate
at Dempsey Resource Management Inc. in Philippines - Quezon City

Lesson Support Associate at Dempsey Resource Management Inc. in Philippines - Quezon City

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Job highlights

Posted on November 24, 2016
  • Experience in Education & Training
  • Professional background in Computer Education, Teaching / Teacher
  • Job level Experienced
  • Pays salary of PHP 12,000 - PHP 15,000 /month
    (Fixed Salary)
  • Languages Fluent English is a Must

Job details

What you'll be doing:

• Communicating and following up daily with home-based e-Educators regarding technical concerns, system checks, lesson plotting, and schedule/attendance monitoring via phone and chat or email

• Coordinating with other teams (Customer Service, Standards, and Payroll) regarding the resolution of concerns from home-based e-Educators


Requirements:

• College graduate of any 4-year course

• Excellent English communication skills

• With a typing speed of at least 35 words per minute

• Working experience in an ESL or BPO setting (voice or non-voice) or in similar or related fields is preferred

• At least one month of BPO or customer service experience via phone and chat or email

• ESL experience is an advantage


You must also be:

• A multitasker

• Knowledgeable in MS Office applications (Word, Excel, and PowerPoint)

• Willing to work on shifting schedules (between 5:30 and 11:30 ), on weekends, and on holidays, including overtime

• Willing to work in Ortigas Center, Pasig City


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