Technical Support Engineer
at Opportune Consultant in UAE - Dubai

Technical Support Engineer at Opportune Consultant in UAE - Dubai

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Job highlights

Posted on November 10, 2016
  • Experience in IT & Technology
  • Professional background in IT / Information Technology, Technical Support, IT Troubleshooting, Computer / Network Services
  • Job level Experienced
  • Pays salary of AED 3,000 - AED 8,000 /month
    (Fixed Salary)
  • Languages Fluent English is a Must

Job details



One of Famous International Company is opening its Office in Dubai, for their new branch, they required qualified staff for their new branch.


worktogether (dot) dxb (at) gmail (dot) com


Positions : 12

Age : Below 35

Apply before : December 25th

Required Experience (UAE) : 2-5 years


Duties

Install & upgrade PC hardware, software, and peripheral components as required.
 Provide first, second line telecommunications ;

Perform troubleshooting to isolate and diagnose common PC problems.
 Provide users with desktop hardware and software technical support.  Respond to the needs and questions of users concerning their use of desktop software and ;


Evaluate software and hardware to be deployed in desktop environment. Provide basic instruction to end users on desktop software when ;

Escalate & communicate support issues to IT Supervisor when necessary.

Perform other duties may be assigned.
 


Desired Candidate Profile 

An ability to assess each customer/employees IT knowledge levels
.

An ability to think logically

Good analytical and problem-solving skills

Up to date IT and helpdesk skills

An in-depth understanding of the software and equipment your customers/employees are using

Good interpersonal and customer care skills

Good accurate records keeping

IT/ Media software and application assessment

Content Database; Sybase, SQL server, Oracle

Customer Orientation, Communication Skills, Problem Solving & Decision Making

Flexibility & Being good with difficult callers

Planning & Organizing skills

Ability to work under pressure & meet deadlines

Interpretation, analysis and fulfillment of clients' requirements

Teamwork & Interpersonal skills

Conflict Resolution

Result / Achievement orientation






Education
Required 


BS / MS / MCS / Multimedia Certified / Cisco Certified / Microsoft ;

Skills required:

Knowledge and some working experience in Networking is also must

Kindly apply urgently.


worktogether (dot) dxb (at) gmail (dot) com



Excellent Salary and benefits will be finalized and offered in the interview.

Visa will be provided by the Company without any deduction. Presentable

 photograph is must. MS-WORD format resumes are entertained only.


 


Interview will be conducted in  1st  - 2nd week of January 2017.



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