CRM OFFICER
Full time
at Medseven Drugstore L.L.C in
Dubai, UAE
CRM OFFICER Full time at Medseven Drugstore L.L.C in Dubai, UAE
Job highlights
Posted on November 5, 2016- Professional background in
- Job level Junior/Entry Level
Job details
Duties of a CRM Manager include:
•Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
•Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organisation and captures all required information at key points in the customer life cycle.
•Customer Journey Mapping analysing touch points with the organisation and maximising commercial opportunities.
•Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
•Overseeing direct communications with customers through the CRM.
•Monitor and maximise customer lifetime value strategies ensuring maximum profitability.
•Ensuring the database is segmented effectively for targeted marketing activities.
•Overseeing the migration of all direct communications to lower cost mediums such as SMS and email.
•Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.
The ideal background of a CRM Manager:
Extensive experience of direct and digital marketing ideally in a similar industry.
Strong background in customer acquisition, re-engagement and retention strategies.
A Confident and articulate communicator capable of inspiring strong collaboration in an organisation.
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Medseven Drugstore L.L.C
"Our principle is to help our target market look and feel better in every aspect possible by building a healthy environment."
With presence over the course of four decades in United Arab Emirates, our board of directors at MEDSEVEN has excelled in Retail Pharmacy Industry. MEDSEVEN is a leading distribution company in UAE supplying Medical, Pharmaceutical and Generic and Cosmetic products over 90 target Retail Pharmacies in the industry. The company which is incorporated from seven pharmaceutical tycoons has its portfolio over 2500 products from Medical Supplies to imported generic items mostly from EU, North America, Australia and Asia. We're in addition expanding and serving UAE market with our own product establishment known as Medseven One.
Since its inception, the company has grown multifold and has diversified into core sector of the Healthcare industry providing advanced distribution and marketing services with a significant market share of the total retail pharmacy prescription business in the UAE. We have been learning and developing each and every aspects of this highly competitive industry and consequently the company has emerged as one of the leading distributors in the Healthcare Industry.
The Pharmaceutical Division and Generic Division distribute a wide range of Pharmaceutical Drugs and Lifestyle Drugs from leading manufacturers, covering the whole of UAE through an effective distribution network that ensures on-time product deliveries.
We're at present headquartered in Dubai (UAE); the company has extensive offices and warehousing facilities in the same location.
THE TRIUMPHS
We at M7 have placed a deep analysis and knowledge on our target market to understand their needs and requirements, essentially the UAE Healthcare Industry. This uphill struggle and persistence have made M7 an achiever in the Healthcare Industry. With massive expansion in mind, M7's creative heads are working hard every day to pull off the best in the industry.
BRAND PROMISE
We're committed to provide you with products standardized on high quality standards. Being the best in the industry, we will make sure that your health is our priority.
OUR OPERATION
We provide a total solution to our Pharmaceutical Principals from order and stock management, to product registration and pricing by the Ministry Of Health (MOH), to Tendering quotations, to medical representative support services, and customer relations.
SALES DEPARTMENT
This team has well-trained sales representatives with complete knowledge of the product lines they handle so as to carry out effective in-market sales activities.
REGISTRATION DEPARTMENT
Deals with the MOH ensuring that all regulatory requirements are met with. This enables the Division to quickly bring out Pharmaceutical products into the UAE Healthcare market.
We commit to excel in serving our customers with innovative Healthcare products from our principals worldwides.
Medseven Drugstore LLC
Dubai,UAE
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Hiring company
Medseven Drugstore L.L.C
"Our principle is to help our target market look and feel better in every aspect possible by building a healthy environment."
With presence over the course of four decades in United Arab Emirates, our board of directors at MEDSEVEN has excelled in Retail Pharmacy Industry. MEDSEVEN is a leading distribution company in UAE supplying Medical, Pharmaceutical and Generic and Cosmetic products over 90 target Retail Pharmacies in the industry. The company which is incorporated from seven pharmaceutical tycoons has its portfolio over 2500 products from Medical Supplies to imported generic items mostly from EU, North America, Australia and Asia. We're in addition expanding and serving UAE market with our own product establishment known as Medseven One.
Since its inception, the company has grown multifold and has diversified into core sector of the Healthcare industry providing advanced distribution and marketing services with a significant market share of the total retail pharmacy prescription business in the UAE. We have been learning and developing each and every aspects of this highly competitive industry and consequently the company has emerged as one of the leading distributors in the Healthcare Industry.
The Pharmaceutical Division and Generic Division distribute a wide range of Pharmaceutical Drugs and Lifestyle Drugs from leading manufacturers, covering the whole of UAE through an effective distribution network that ensures on-time product deliveries.
We're at present headquartered in Dubai (UAE); the company has extensive offices and warehousing facilities in the same location.
THE TRIUMPHS
We at M7 have placed a deep analysis and knowledge on our target market to understand their needs and requirements, essentially the UAE Healthcare Industry. This uphill struggle and persistence have made M7 an achiever in the Healthcare Industry. With massive expansion in mind, M7's creative heads are working hard every day to pull off the best in the industry.
BRAND PROMISE
We're committed to provide you with products standardized on high quality standards. Being the best in the industry, we will make sure that your health is our priority.
OUR OPERATION
We provide a total solution to our Pharmaceutical Principals from order and stock management, to product registration and pricing by the Ministry Of Health (MOH), to Tendering quotations, to medical representative support services, and customer relations.
SALES DEPARTMENT
This team has well-trained sales representatives with complete knowledge of the product lines they handle so as to carry out effective in-market sales activities.
REGISTRATION DEPARTMENT
Deals with the MOH ensuring that all regulatory requirements are met with. This enables the Division to quickly bring out Pharmaceutical products into the UAE Healthcare market.
We commit to excel in serving our customers with innovative Healthcare products from our principals worldwides.
Medseven Drugstore LLC
Dubai,UAE
-
CRM : CRM Global CoursesAED 55
AED 514Duration: 1 Year -
Customer Service Course LineAED 87
AED 955Duration: Upto 13 Hours
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