Customer Service - Intern
Full time
at Global Pass in
Dubai, UAE
Customer Service - Intern Full time at Global Pass in Dubai, UAE
Job highlights
Posted on October 20, 2016- Professional background in
- Job level Junior/Entry Level
-
Pays salary of
AED 1,500 - AED 2,000 /month
(Fixed Salary) - Other requirements Female candidates only
Job details
We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
The target is to ensure excellent service standards and maintain high customer satisfaction.
• Effectively manage large amounts of incoming calls
• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
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Global Pass
Global Pass is startup company based in Silicon Oasis working as business consultancy in so many different fields such as (Global Events, Lifestyle Management, Hospitality services and Travel) .
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Hiring company
Global Pass
Global Pass is startup company based in Silicon Oasis working as business consultancy in so many different fields such as (Global Events, Lifestyle Management, Hospitality services and Travel) .
-
Consumer Behavior and Market Research Course LineAED 89Duration: Upto 16 Hours
-
Customer Service for Fashion Shops Global EdulinkAED 133Duration: Upto 30 Hours
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