Cisco HCS Core Operation Support Engineer
at Mobility & Converged Solutions in UAE - Dubai

Cisco HCS Core Operation Support Engineer at Mobility & Converged Solutions in UAE - Dubai

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Job Highlights

Posted on October 7, 2016
  • Experience in IT & Technology
  • Professional background in IT / Information Technology, Technical Support, Cisco Network, Cisco Certifications, CCIE
  • Job level Experienced
  • Languages Fluent English is a Must

Job Details

1) Analyze the design of the new requirements 

2) Implementation and maintenance of HCS platform ;

3) Onsite support for request for changes or addition in the design of the PSTN, inter customer routing and dial plan

4) New features and services testing, Also provide the service of Hardware and Software Management, User Management, Patch (Software) Management, Telecommunication Carrier Management, as well as for the Storage Data and Configuration Backup of the Cisco HCS Components of the IP Centrex ;

5) The engineer is required to have considerable expertise in the administration and troubleshooting of the various HCS components that include es Cisco vPGW, Nexus 7k,Nexus 5k,Cisco UCS B series Cisco FI,MDS switches ,SBC SP Edition ASR 1004,Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM & P, Cisco Expressway series, HCS Management Apps(CUCDM,HCMF,PCA,PLM),Cisco ASA, Voice Gateways, VM ;

6) For critical issues the HCS Engineer will raise ticket with Pro duct Vendor technical Support. HCS Engineer will coordinate with the vendor TAC team till the issues are resolved

7) Graduate with CCIE in Collaboration with minimum of 5 years proven experience in Cisco Voice Technologies. Experience and certifications in administration, maintenance and operations of Cisco HCS ;

8) Professional level expertise in routing and switching.

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