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Customer Service - Coordinator
at Lunch Actually Sdn Bhd in Malaysia - Kuala Lumpur

Customer Service - Coordinator at Lunch Actually Sdn Bhd in Kuala Lumpur

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Job highlights

Posted on September 19, 2016

Job details

Responsibilities


• Passionate about helping people

• Follow up with clients and finalize date for clients effectively

• Able to offer sound dating advice when asked by clients over the phone.

• Able to be compassionately in helping people

• Take initiative to do things to hit target

• Improve coordination process and try new ways to improve customer service

• To manage daily operations which include answering phone calls, replying to customers' email and database management

• To attend to customers' enquiries and feedback (phone/ email/ face to face)

• To be able to confidently handle high profile customers.

• To obtain date feedback over call/ face to face in less than 20 minutes

• To provide operational and events support.



Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.

• Required skill(s): Customer Care, Customer Service, Coordinating Skill.

• Full-Time position(s) available

• Efficiency, able to produce significant output with minimal wasted effort
• Attention to details

• Go an extra mile

• Flexibility / adaptability

• Calm under pressure

• Good work ethic

• Good listening skills

Others:

• Remuneration: Basic Monthly Wage + Commission

• Working hours: 5 days week

• Positions available in KL branch (Menara UOA Bangsar)

• Citizens only

• Only short-listed candidate will be notified
Interested parties, you may check out our website at

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