Bilingual Social Media Executive (Arabic & English)
at Tavola in UAE - Dubai

Bilingual Social Media Executive (Arabic & English) at Tavola in UAE - Dubai

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Job Highlights

Posted on September 19, 2016
  • Experience in Media, PR & Events
  • Professional background in Social Media, Communications, Writing / Editing
  • Job level Junior/Entry Level
  • Languages Fluent English and Arabic is a Must

Job Details

We are currently looking for a passionate and creative Social Media Executive to join our small Content Marketing ;


Job Description:


1. Social Media Management:

• Implement Social Media Strategy to increase engagement, conversation and visibility for multiple accounts and across multiple platforms.

• Develop a social media Calendar that is in line with the Marketing and Content Marketing Calendar for multiple accounts and across multiple platforms.

• Plan and implement the social media calendar ahead of time and using scheduling tools efficiently.

• Manage, oversee and grow different accounts across all social media platforms including but not limited to Facebook, Instagram, Youtube, Twitter, Linkedin and other relevant online media.

• Coordinate between different teams in the organization for material & content whenever required.


2. Content creation:

• Write creative, relevant and engaging posts according to the social media calendar in Arabic & English following best communication practices of each social media platform.

• Work closely with digital designer to create visually appealing posts.

• Research extensively and use insights for the creation of performing posts.

• Verify that all social content produced is in line with overall content marketing strategy and offline marketing activities.


3. Community and Customer relations:

• Closely oversee all online customer inquiries, messages, comments and respond in a timely and professional manner to ensure consumer engagement across platforms.

• Join in engaging conversations with the community on a daily basis.

• Coordinate with different parties internally to get reliable and accurate responses to customer queries.

• Highlight important and relevant information/insights to management.

• Manage crisis as they emerge while keeping a professional attitude.


4. Analytics:

• Track and monitor the performance of the different pages on a weekly basis.

• Use Tracking tools to provide reports on metrics.

• Take initiative to continuously improve on those metrics across multiple platforms.

• Rely on those metrics to find out what works, tweak and improve posting, campaigns, etc…

• Monitor social media channels and industry references on a daily basis for latest trends.

 

Required Skills & Experience of the Candidate:


1. Excellent command of English & Arabic writing skills is mandatory (Please do not apply if you're not bilingual).

2. 2+ years in managing social media platforms, scheduling and performance tracking tools.

3. Ability to manage multiple accounts across multiple platforms.

4. Background in Hospitality or Culinary studies is a strong plus.

5. Passion for social media, Cooking & Baking is a must.

6. Knowledge in Photoshop or other photo editing software is a must.


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