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IT Help Desk
through Azon in Ireland - Dublin

IT Help Desk at Azon in Ireland - Dublin

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Job highlights

Posted on August 24, 2016

Job details


Company Overview:

Science and engineering research investment company.

Background to the role:

As the company goes through an exciting period of growth, a role within the IT help desk team has opened for a 6 month fixed term contract.

Job summary and purpose:

  • Provide comprehensive and effective IT Support to internal users 
  • Work with the Network Administrator to provide first level helpdesk support for computer network, software applications and communications ;
  • Assist the IT team in coordinating, implementing, and supporting the ;
  • Co-ordinate with the Network Administrator to establish priorities for IT development and to plan, review, evaluate, and report on all IT activities; Work with other units on issues of hardware, software, and security that affect the ;
  • Provide IT support and assistance either via email, telephone, or in person to users and provide user friendly IT training to staff on a group and individual ;

The ideal candidate:

  • Result-oriented and excellent organisational and administrative skills with creativity, accuracy, good judgment, and discretion. Ability to work on own initiative, set goals, and deliver tasks on ;
  • Excellent communication skills with the ability to express technical information in a clear and logical fashion; 
  • Comprehensive and detailed working knowledge of different operating ;
  • Ability to prioritise workload, meet deadlines, and provide a professional service in a busy customer-oriented environment.

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