Spanish Speaking Customer Service Representative
at Reed Elsevier Shared Services Philippines in
Philippines - Quezon City
Spanish Speaking Customer Service Representative at Reed Elsevier Shared Services Philippines in Philippines - Quezon City
Job highlights
Posted on November 10, 2016- Experience in
- Professional background in
- Job level Junior/Entry Level
-
Languages
Fluent English and Spanish is a Must
Job details
JOB DESCRIPTION
• Provides multi-skill/function type of support through various communication methods (phone calls, e-mails, chats)
• Diagnose and resolve problems utilizing department tools, resources, business judgment and expertise, resulting in increased customer confidence with supported products.
• Manage the customer service mailbox or CRM tool to address concerns of customers and other internal departments.
• Customer service orientation; Commitment to providing resolution to customer issues on the first pass.
• PC knowledge, working knowledge of Windows operating systems, fluent with Internet and mainstream web browsers. 1. Proficient in MS Office tools (Excel, Word, Powerpoint, MS Viso, etc.)
QUALIFICATIONS
• Bachelor's Degree in business OR equivalent experience
• Previous experience in a telephonic, helpdesk, or personal customer contact position is preferred; 1-2 years job related experience
• Ability to resolve customer issues related to operational needs and initiate escalation process if needed
• Ability to provide info to customers in a courteous, polite and professional manner.
• Effective interpersonal written and verbal communications skills
• Strong attention to detail
• Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers
• Excellent English communications skills
• Business level proficiency in Spanish (both verbal and written)
Visit us at 2F Bldg. H UP-Ayala Land Technohub, Commonwealth Avenue, Diliman, Quezon
The Recruiter will first read your answer to this question
Laimoon helps you standout in front of employers. Select one question to demonstrate your work experience and give employers a reason to open your CV.
Show all questions(Your response will not be saved.)Hiring company
Reed Elsevier Shared Services Philippines
RELX Group (formerly Reed Elsevier) is a leading global provider of professional information solutions in the science, medical, legal, risk management and business sectors. We help scientists make new discoveries, lawyers win cases, doctors save lives, corporations build commercial relationships, insurance companies assess risk, and government and financial institutions detect fraud.
The RELX Group global operations center in the Philippines supports our customers across the world by delivering a variety of business-critical services for RELX Group. Our operations centers are located in state-of-the-art facilities at the UP-Ayalaland TechnoHub in Metro Manila and the Iloilo Business Park in Iloilo city.
We are constantly looking for high caliber and passionate team members that embrace continuous improvement and our unique culture. Join us now!
Hiring company
Reed Elsevier Shared Services Philippines
RELX Group (formerly Reed Elsevier) is a leading global provider of professional information solutions in the science, medical, legal, risk management and business sectors. We help scientists make new discoveries, lawyers win cases, doctors save lives, corporations build commercial relationships, insurance companies assess risk, and government and financial institutions detect fraud.
The RELX Group global operations center in the Philippines supports our customers across the world by delivering a variety of business-critical services for RELX Group. Our operations centers are located in state-of-the-art facilities at the UP-Ayalaland TechnoHub in Metro Manila and the Iloilo Business Park in Iloilo city.
We are constantly looking for high caliber and passionate team members that embrace continuous improvement and our unique culture. Join us now!
Similiar jobs that might interest you
Customer Service Healthcare Account
... resolving customer complaints • Processing orders, forms, applications, and requests • Ensure customer satisfaction ...
Taguig Apply 24 days ago


Customer Service Financial Account
... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Taguig Apply 22 days ago


Customer Service Financial Mandaluyong
... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Mandaluyong City Apply 20 days ago


Customer Service Financial Account
... communication skills o Customer-oriented personality Job Description ... to customer's inquiries o Direct and fix customer ...
Quezon City Apply 15 days ago


Customer Service Chat Support
... service • Ensuring customer satisfaction • Good communications skills • Respond to customer's emails • Solve customer ...
Paranaque City Apply 30 days ago


Customer Service Gaming Console
... the product or service • Ensuring customer satisfaction • Respond to customer's emails and ...
Manila Apply 29 days ago


Customer Service - International Account
... the situation at hand • Collect customer information pertinent to business objectives ...
Taguig Apply 25 days ago


Customer Service Financial Account
... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Quezon City Apply 24 days ago


Customer Service Mandaluyong Area
... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Mandaluyong City Apply 23 days ago


Customer Service Quezon City
... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Quezon City Apply 23 days ago


Customer Service Taguig
... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Taguig Apply 23 days ago


Customer Service Electronics Entertainment
... of a range of customer inquiries • Responding to customer inquiries requests, resolved ...
Pasig Apply 30 days ago


Customer Service Representative
... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Taguig Apply 21 days ago


Customer Service Spanish Speakers
Requirements:
Baguio City Apply 21 days ago


Customer Service Tourism Agent
Qualifications:
Antipolo City Apply 22 days ago


Customer Service Quezon City
Qualifications:
Quezon City Apply 21 days ago


Customer Service PHRN
QUALIFICATIONS:
Quezon City Apply 20 days ago


Customer Service Quezon City
Qualifications:
Quezon City Apply 20 days ago


Customer Service Telecom Account
Qualifications:
Manila Apply 20 days ago


Similiar jobs that might interest you
Customer Service Healthcare Account
Global Headstart Specialist Inc... resolving customer complaints • Processing orders, forms, applications, and requests • Ensure customer satisfaction ...
Philippines - Taguig
24 days ago
Customer Service Financial Account
Global Headstart Specialist Inc... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Philippines - Taguig
22 days ago
Customer Service Financial Mandaluyong
Global Headstart Specialist Inc... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Philippines - Mandaluyong City
20 days ago
Customer Service Financial Account
Global Headstart Specialist Inc... communication skills o Customer-oriented personality Job Description ... to customer's inquiries o Direct and fix customer ...
Philippines - Quezon City
15 days ago
Customer Service Chat Support
Global Headstart Specialist Inc... service • Ensuring customer satisfaction • Good communications skills • Respond to customer's emails • Solve customer ...
Philippines - Paranaque City
30 days ago
Customer Service Gaming Console
Global Headstart Specialist Inc... the product or service • Ensuring customer satisfaction • Respond to customer's emails and ...
Philippines - Manila
29 days ago
Customer Service - International Account
Global Headstart Specialist Inc... the situation at hand • Collect customer information pertinent to business objectives ...
Philippines - Taguig
25 days ago
Customer Service Financial Account
Global Headstart Specialist Inc... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Philippines - Quezon City
24 days ago
Customer Service Mandaluyong Area
Global Headstart Specialist Inc... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Philippines - Mandaluyong City
23 days ago
Customer Service Quezon City
Global Headstart Specialist Inc... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Philippines - Quezon City
23 days ago
Customer Service Taguig
Global Headstart Specialist Inc... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Philippines - Taguig
23 days ago
Customer Service Electronics Entertainment
Global Headstart Specialist Inc... of a range of customer inquiries • Responding to customer inquiries requests, resolved ...
Philippines - Pasig
30 days ago
Customer Service Representative
Global Headstart Specialist Inc... English communication skills -Customer-oriented personality Job ... to customer's inquiries -Direct and fix customer ...
Philippines - Taguig
21 days ago
Customer Service Spanish Speakers
Global Headstart Specialist IncRequirements:
Philippines - Baguio City
21 days ago
Customer Service Tourism Agent
Global Headstart Specialist IncQualifications:
Philippines - Antipolo City
22 days ago
Customer Service Quezon City
Global Headstart Specialist IncQualifications:
Philippines - Quezon City
21 days ago
Customer Service PHRN
Global Headstart Specialist IncQUALIFICATIONS:
Philippines - Quezon City
20 days ago
Customer Service Quezon City
Global Headstart Specialist IncQualifications:
Philippines - Quezon City
20 days ago
Customer Service Telecom Account
Global Headstart Specialist IncQualifications:
Philippines - Manila
20 days ago