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Hospitality Female Hostess 5 Star Hotel
at TREC International Recruitment in Bahrain - Manama

Hospitality Female Hostess 5 Star Hotel at TREC International Recruitment in Bahrain - Manama

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Posted on August 16, 2016

Job details

Our client is looking for a energetic and very presentable Hospitality Female Hostess.



To welcome and greet all guests entering the hotel.

To assist and provide information, direct/escort to their desired locations within the hotel

To welcome and provide a welcome drink to all arriving guests

To bid farewell to all departing guests


CANDIDATE PROFILE

Experience:


Ideally will have experience in a guest facing role for a minimum of 12 months.

Skills and Knowledge


Strong Communication skills (verbal, listening, writing)

Strong Organizational skills

Pro-active and reliable

Able to work alone and within a team

Able to work flexible hours

Ability to stand for long hours

Strong knowledge about local area

Education or Certification


Good level of English essential

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:


Welcome and greet hotel guests

Offer a standard welcome drink & cold towels to all arriving guests

Be proactive in approaching guests who require assistance

Ensure to record all feedback from the guests

Ensure to assist the Front Desk with lobby flow during busy operating hours

Have a thorough knowledge of hotel facilities, restaurants and hours of operations

Ensure that you are on time to your duty with clean uniform and well groomed.

Be familiar with local area, current events and activities

Have knowledge of Lobby Host duties and responsibilities.

Assist Guest Relations Team with their duties and responsibilities

Maintain an alert position within the main lobby and do not form groups when not busy.

Ensure constant presence within lobby

Able to provide directions to various destinations within the city.

Follows program and suggests recommendations according to guest needs.

Be fully aware of all safety and emergency procedures

Be security conscious at all times, inform manager of anything suspicious

Report any accidents immediately to the management

Ensure that hotel entrance is clean, tidy and free of clutter at all times.

Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

Job Location:


Manama

Required language:


English

Required license or certification:



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