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Store Manager
at Levi Strauss & Co. in South Africa - Johannesburg

Store Manager at Levi Strauss & Co. in South Africa - Johannesburg

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Posted on June 17, 2016

Job details

We are looking to recruit an experienced Store Manager. The successful person will be based at our Woodmead Outlet Store - Johannesburg.

Below are the requirements for the advertised role: Store Manager - Reporting to the District Manager

Job Purpose:
To coach, develop and manage staff so that they perform to the highest standards and deliver the ultimate Levi's  brand shopping experience in our store.

Critical Results:

• Ensure that the staff possess a thorough knowledge of the company and the products, in store.

• Be able to analyze data efficiently and accurately.

• Be alert to competitor activity.

• Educate and coach store staff, where necessary, on retail concepts/standards and inventory processes & procedures.

• Facilitate the development of team norms that serve as foundation for the team spirit.


• Guide the team and/or individuals in the resolution of conflict and differences that hamper the overall team spirit.

• Use effective communication techniques in the handling of individual, team, and external situations.

• Develop, implement and track weekly, monthly, seasonal, and annual store plans.

• Monitor individual & team performance in relation to the KPIs.

• Inventory Management and Assortment Planning.

• Ensure that the correct assortment planning and replenishment procedure is implemented.

• By training and coaching store staff to ensure that store operation procedures are effectively implemented. These include the following:
o POS and data transmission
o Ordering
o Booking
o Labeling of products
o Product returns and effective complaints handling


• Resolve issues through appropriate interpretation of policies or liaison/discussion with LS&CO.

• Recommend & implement process enhancements to improve service delivery.

• Maintain a firm control over security risks to prevent potential incidences of theft or loss, and reporting to management and/or the authorities of any further risks beyond the store's capability.

• People management ( performance management, employee relations, etc.).


Requirements:

• Matric is essential.

• Must be computer literate (MS Office).

• Must have at least 3 years relevant retail experience, in a similar role.

• Have the ability and relevant managerial experience to manage, coach and develop others ( Store Staff).

• Must be detail orientated.


• Must be passionate about consumers ( exemplify exceptional customer service skills).

• Must be energetic and self - motivated.

• Have excellent interpersonal and communication skills.

. Please also inform your manager of your intent to apply for the position prior to the submission of your application.

External Candidates:
Internal Employees may refer suitable External Candidates for this position. All external candidates are required to send their application to .

ATT Managers: Please print this email and place it on the notice board, for employees that do not have access to email.

Closing date: 24 June 2016

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