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French Fluent Retention Agent
Full time through Betting Connections in Sliema, Malta

French Fluent Retention Agent Full time through Betting Connections in Sliema, Malta

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Job highlights

Posted on November 6, 2019
  • Professional background in
  • Job level Junior/Entry Level
  • Pays salary of EUR 16,000 - EUR 18,500 /year
    (Fixed Salary)

Job details

On behalf of our client, a top lottery provider based in Malta, we are looking for a Retention Agent to work in sunny Malta. The job is an excellent opportunity to experience everything Malta has to offer.

Key Responsibilities:

Retention Agent will be in charge of carrying out outbound Retention to:

Promote the company's products and services

Retention - continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)

Meet targets and deadlines, within a goal-oriented environment

Requirements:

Fluency in French

Self-motivated and goal-oriented with a strong will to succeed

1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments

Capable of reaching daily/weekly/monthly targets based on Retention Agents plan

Excellent communication skills (verbal + written)

Team player attitude

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