CRM Manager With Banking Background
Kuwait - Al Asimah
CRM Manager With Banking Background at CONFIDENTIAL in Al Asimah
Job highlightsPosted on June 1, 2016
1. Elicit and listen to feedback from customers, including customer surveys.
2. Develop client rapport and promote partnership value with clients by fulfilling contractual obligations, seeking client feedback, and responding to client requests.
3. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
4. Ensure adherence to quality, maintenance expectations and standards; work with customer to ensure satisfaction.
5. Communicate with customers with a professional and polite demeanor. Partner with and assist others to promote an environment of teamwork and achieve common goals.
6. Talk with and listen to other employees to effectively exchange information using clear, appropriate and professional language.
7. Work with customer to ensure satisfaction in such areas as quality, service, and problem resolution.