Project Manager

Job Type : On Contract 12 Month Extendable Availability : Immediate Joining / 1 Month Notice About the Role : Expertise : Good knowledge on Card Issuance, Card personalization, Chip(EMV) Familiar with SDLC, Agile development methodologies, ITIL framework Basic understanding of encryption / Authentication. Responsibility : Responsible for SLA management and KPI Responsible for managing high availability and 24 / 7 support Follow up with vendors and external partners on the issues and resolutions Responsible for coordinating and assisting internal teams for hardening / patching upgrade and schedule maintenance Responsible for troubleshooting critical issues and communicate all customer impacted issues to line manager and concern teams. Responsible for health check & architecture documentation Responsible for maintaining access list, tracking sheet for incidents and change releases. Responsible for maintaining PCIDSS standards. Responsible for preparing root cause analysis report for every customer impacted issue. Responsible to provide support to project team on any project related work. Provide UAT support for the systems assigned. Project Manager • United Arab Emirates #J-18808-Ljbffr