Assistant Quality and Training Manager

Job Summary: The Assistant Quality and Training Manager will play a crucial role in maintaining high standards of quality and operational excellence across our multi-property portfolio. This position supports the design, implementation, and evaluation of training programs while ensuring consistent adherence to quality and brand standards. Key Responsibilities: Assist in developing and implementing quality assurance programs across all properties. Coordinate and deliver training sessions, workshops, and onboarding for new and existing staff. Monitor and evaluate the effectiveness of training programs and quality initiatives. Conduct regular audits to ensure compliance with brand standards and operational policies. Collaborate with department heads to identify training needs and quality improvement areas. Support continuous improvement initiatives related to guest experience and operational efficiency. Prepare and present reports on quality and training metrics to senior management. Stay updated on industry trends and best practices in quality management and training. Qualifications: Bachelor’s degree in Hospitality Management, Business, or related field. Minimum 3 years of experience in quality management and training within the hospitality industry, preferably in luxury hotels or resorts. Strong knowledge of quality assurance frameworks and training methodologies. Excellent communication, presentation, and interpersonal skills. Ability to manage multiple projects and work across various departments. Proficient in Microsoft Office and relevant training software. Benefits: Competitive salary and benefits package. Opportunity to work with prestigious luxury properties. Career development and growth opportunities within a multi-property group. Ready to make a real impact in luxury hospitality? Don’t miss this chance—send your CV today or message me directly to discuss this exciting opportunity! #J-18808-Ljbffr