Sales Specialist - Corporate Gift items

Responsibilities: Identify potential customers and engage with them to understand their needs for custom-printed gift items. Provide product recommendations and customization options based on client requirements. Manage the sales process from inquiry to order completion, including providing quotes, taking orders, and ensuring timely delivery. Conduct market research to check pricing trends and analyze competitor offerings to adjust sales strategies and stay competitive. Collaborate with material suppliers and vendors to negotiate better pricing, ensuring cost-effective solutions for fulfilling orders. Maintain thorough knowledge of the gift items and printing options available, including materials, printing techniques, and customization options. Educate customers on the features and benefits of different products and printing methods. Work with the design team to ensure that customer specifications are accurately translated into the final product. Provide excellent customer service, resolve issues, and follow up with clients to ensure satisfaction while tracking sales activities and preparing performance reports. Review and approve design proofs with customers before production. Assist in developing and implementing marketing campaigns to promote gift items and printing services. Build and maintain strong relationships with clients, offering personalized service to meet their unique needs. Qualifications: Proven experience in sales, preferably in the gift items, promotional products, or printing industry. Must be a graduate with strong communication, interpersonal, and writing skills. Ability to understand customer needs and offer tailored solutions. Fluent in English, with excellent verbal and written communication abilities. Self-motivated with a results-oriented approach. Proficiency in using CRM software and other sales tools. Willingness to travel to meet with clients and attend industry events. #J-18808-Ljbffr