Operations Manager

• Oversee and manage all operational activities related to ocean freight. • Prepare, verify, and manage all shipping documentation including Bill of Lading, commercial invoices, and packing lists. • Coordinate with shipping lines for schedules, documentation submissions, and shipment tracking. • Engage and manage office vendors, ensuring service quality and timely delivery. • Facilitate inter-departmental coordination to ensure smooth and timely cargo handling. • Monitor shipping schedules and implement cost-effective freight strategies. • Maintain strong relationships with shipping lines, customs agents, and third-party logistics providers and NVOCC. • Troubleshoot and resolve operational issues as they arise. • Generate periodic performance and operations reports. Competency and Skill Requirements: • In-depth knowledge of ocean freight operations and international shipping regulations. • Strong leadership and team management capabilities. • Effective communication and interpersonal skills. • High attention to detail and analytical problem-solving abilities. • Strong documentation and compliance understanding. Job-Related Skills: • Customs and import/export clearance procedures. • Ocean freight coordination. • Vendor and partner relationship management. • Logistics and supply chain documentation. Digital Skills: • Proficiency in Microsoft Office tools (Excel, Word, Outlook). • Familiarity with shipping line or logistics management platforms. • Basic data entry and report generation using digital tools. Personal Qualities: • Proactive with a solution-oriented mindset. • Able to work under pressure and meet tight deadlines. • Highly organized and dependable. • Collaborative, with a strong team spirit. • Results-driven and adaptable to change. Experience and Qualifications: • 4–6 years of relevant experience in a freight forwarding or logistics company, with a focus on ocean freight. • Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (preferred). #J-18808-Ljbffr