IT Support Specialist - Dubai (Emiratization Program)

IT SUPPORT SPECIALIST - DUBAI (EMIRATIZATION PROGRAM) INTRODUCTION: UN!Que Project Solutions (UN!Q), a 10-year-old business with approximately 110+ staff across the UAE, KSA, and India, is looking to strengthen its IT Team based within the UAE, supporting our professional service providers' IT needs. Reporting to the IT Management, the selected candidates will be expected to deliver best-in-class IT service solutions to our teams in Head Offices and/or Sites. RESPONSIBILITIES: Provide support on IT infrastructure, software, and systems. Assist departments in selecting appropriate technology solutions. Set up, configure, and maintain desktops, laptops, printers, and other IT equipment. Install, update, and troubleshoot software applications and operating systems. Manage inventory of IT assets, ensuring systems are up to date and secure. Assist in maintaining local area networks (LANs), internet connections, and Wi-Fi access points. Support VPN, remote access, and cloud-based systems. Monitor system performance and report irregularities. Create and manage user accounts, email setups, and permissions. Support data backup processes and recovery procedures. Prepare and configure IT equipment for new employees. Ensure proper account deactivation and data handling during offboarding. Assist in training new users on basic IT procedures and tools. QUALIFICATIONS + SKILLS: Bachelor’s degree in IT or equivalent experience. Minimum of 1 year of professional experience, with prior industry experience preferred. Strong written and verbal communication skills, with advanced knowledge of MS Office Suite, including Excel, Power Point, and Word. Excellent supervisory and people management skills. Flexibility to adapt to diverse demands while maintaining discretion and diplomacy. Ability to work independently, applying experience and judgment to resolve issues professionally. Strong organizational and time management skills, with the ability to multi-task and work with minimal supervision. Capable of managing and prioritizing a workload with shifting priorities and deadlines. Ability to exercise independent judgment to adapt practices, procedures, and techniques in the successful completion of tasks and responsibilities. BENEFITS: Monday - Thursday (4-day workweek) 24 days Annual Leave + Public Holidays Medical Insurance Defined career path and leadership mentoring Seniority level Entry level Employment type Full-time Job function Information Technology Industries Construction Referrals increase your chances of interviewing at UN!Que Project Solutions (UN!Q) by 2x. Get notified about new IT Support Specialist jobs in Dubai, United Arab Emirates . #J-18808-Ljbffr