Engagement Coordinator

We are currently hiring for an Engagement Coordinator for one of the leading developers in the UAE. Role - The job holder is responsible for handling various administrative functions within the community and customer communication via e-mails (community mailbox), service requests, personal meetings, walk-in customers, raising purchase requests, and managing files and documents. Responsibilities - Welcome customers on arrival and deal efficiently with enquiries and any complaints. Always ensure customer satisfaction while maintaining company policies and standards. Coordinate with all vendors (contractors, suppliers, service providers, etc.). Review incoming invoices and process them for timely payments to respective parties. Use approved systems and processes to carry out day-to-day activities. Manage online services provided for customers and service providers. Assist the association manager in monitoring community day-to-day expenses. Manage and ensure on-time closure of service requests raised by customers via different channels (Oracle, ECM Direct, Salesforce, email, We Care, web portal, mobile app, etc.). Execute the community’s and team’s procurement requirements through Oracle. Analyze, reference, and record all documentation, contracts, and variations in the relevant files. Recommend improvements in documentation and shared folder data management. Perform other ad-hoc duties as required by the immediate supervisor. Requirements - Minimum of two years’ experience in a relevant area, preferably in a medium to large organization. Ability to prioritize work, meet deadlines, and handle multiple assignments. Benefits - Visa, Medical Insurance Working days/hours - 6 days per week & 9 hours per day. Immediate joiners will be preferred. Job Type: Contract Contract length: 12 months #J-18808-Ljbffr