Leader - Collections - MENA

Dubai, United Arab Emirates

Posted on 04/25/2025 Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to expanding towards global corporate markets with a comprehensive product suite of seven offerings, Yubi is the place to unleash potential. We prioritize freedom, avenues for growth, and opportunities over obstacles. Job Description Business Unit Leader – Debt Collections Yubi is seeking an exceptional Business Unit Leader to spearhead our Debt Collections vertical. In this pivotal role, you will drive business growth, own the P&L, and ensure the achievement of annual revenue targets. Collaborating closely with our cutting-edge Spocto X platform, you will serve as a strategic advisor, lead customer engagements, and work with CXO-level stakeholders across the banking sector. Key Responsibilities: Strategic Leadership & Business Growth: Develop and execute strategic plans to acquire new clients and strengthen relationships with existing regional bank partners, driving growth for the Collections business. Own the business P&L, ensuring revenue growth and profitability in line with annual operating plan targets. Act as a thought leader and subject matter expert, driving innovation and best practices within the team and the broader organization. Client & Key Account Management: Spearhead all customer engagements, serving as the primary point of contact and managing relationships with CXO-level staff at partner banks. Lead negotiations, contract finalizations, and account management initiatives to secure long-term business partnerships. Collaborate with internal stakeholders to tailor product offerings and deliver excellent customer service. Operations & Technology Integration: Work closely with the Collections Tech team and leverage the Spocto X platform to enhance operational efficiencies and revenue performance. Oversee daily collections operations, ensuring compliance with regulatory standards while delivering high-quality outcomes. Utilize data analytics to monitor KPIs, measure performance, and drive continuous improvement initiatives. Cross-Functional Collaboration & Innovation: Serve as an internal advisor and strategist for the Collections line, contributing to company-wide innovation efforts. Collaborate with Legal, Risk, Technology, and Customer Relationship teams to optimize processes and stay ahead of market trends. Qualifications and Experience: 8-10+ years of progressive leadership in debt collections or financial services within a regulated industry. Proven success in driving revenue growth, managing P&L, and leading strategic initiatives. Strong experience in client acquisition and key account management, engaging with senior/executive stakeholders. Familiarity with leveraging technology to improve collections; fintech platform experience is a plus. Excellent communication and negotiation skills, capable of presenting complex data and insights to CXOs and senior management. Core Competencies: Strategic Thinking: Ability to balance long-term vision with short-term goals. Leadership: Proven ability to inspire, mentor, and manage high-performing teams. Client-Centric: Dedication to delivering exceptional customer experiences and building lasting partnerships. Analytical Skills: Proficient in using data analytics for informed decision-making. Collaborative: Skilled in working with cross-functional teams and diverse stakeholders. Adaptability: Resilient in a fast-paced, evolving fintech environment. #J-18808-Ljbffr