Senior Field Service Engineer

Conduct preventative maintenance and perform repairs on equipment as needed. Manage a team of Field Service Engineers. Troubleshoot technical issues, identify root causes, and implement effective solutions. Provide technical support to customers via phone, email, or on-site visits. Maintain accurate records of service activities, including service reports and documentation in CRM. Carry out installations in conjunction with the Sales Department. Collaborate with the sales team to identify and pursue service contract opportunities. Overall responsibility for solidifying the value proposition of Anton Paar to the customers Responsibilities: Conduct preventative maintenance and perform repairs on equipment as needed. Manage a team of Field Service Engineers. Troubleshoot technical issues, identify root causes, and implement effective solutions. Provide technical support to customers via phone, email, or on-site visits. Maintain accurate records of service activities, including service reports and documentation in CRM. Carry out installations in conjunction with the Sales Department. Collaborate with the sales team to identify and pursue service contract opportunities. Overall responsibility for solidifying the value proposition of Anton Paar to the customers Requirements: Minimum 5 years experience in the related field Degree in a relevant field Electronics, Mechanics, Chemistry, Physics, or another technical discipline Proven track record and ability to work in the fields of laboratory and instruments or scientific equipment. Proficient in using diagnostic tools, software, and technical documentation. Familiarity with CRM software and proficiency in using sales analytics tools is of advantage Strong technical understanding and the ability to quickly grasp and articulate complex scientific concepts and analytical techniques. Excellent communication and interpersonal skills, with the ability to build relationships and effectively engage with customer at all levels. Strong written and oral communication skills in English UAE Driver’s License We offer you: Anton Paar in the UAE offers you a unique and rewarding position within an innovative and growing company. We offer competitive salary and an opportunity for professional growth within the Anton Paar organization. At Anton Paar UAE we believe an individual can only strive with the best conditions provided thus we highly focus on an intensive training and onboarding phase. Company Car Entry: Immediately Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Measuring and Control Instrument Manufacturing Referrals increase your chances of interviewing at Anton Paar UAE by 2x Get notified about new Senior Field Service Engineer jobs in Dubai, Dubai, United Arab Emirates . Field Service Cloud Account Executive - Saudi Arabia Dubai, Dubai, United Arab Emirates 17 hours ago Field Service Technician (Reciprocating and Progressive Cavity Pumps) Field Service Engineer-Electrical, Instrumentation and Automation (EIA) Field Software Service Engineer - Implementation and Application Support - Angola We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr