Business Development Manager

Role Purpose: Identifying and pursuing new business opportunities, promoting Islamic banking products, and driving revenue growth. The goal is to enhance product penetration and support ADIB's strategic cross-sell initiatives. Key Accountabilities of the role: Work closely with Wholesale Banking Group and other stakeholders on new and existing corporate clients in the portfolio, exploring business potential. Proactively arrange and conduct business meetings with prospective clients to promote ADIB’s retail products and services. Conduct comprehensive market research to identify new business opportunities, customer needs, and market trends. Track and manage the entire contract and agreement process, ensuring timely conversion and fulfillment of client expectations. Maintain detailed records of sales revenue and other key performance indicators to monitor progress and inform strategic decisions. Continuously promote ADIB’s products and services, addressing potential client objections and concerns. Provide marketing intelligence on key competitors to ensure competitive propositions and packages. Collaborate with internal teams to create tailored propositions that meet client needs while adhering to Islamic banking principles. Increase key product penetration within the assigned portfolio and channel leads through the Lead Management team. Provide corporate employees in the portfolio with superior service and swift lead conversion within TAT, in coordination with the Customer Excellence team. Offer exceptional customer support, resolving client complaints to maintain satisfaction and loyalty. Propose campaigns, identify opportunities to increase product penetration, and suggest policy enhancements relevant to the portfolio. Develop and maintain strong relationships with clients to ensure long-term partnerships aligned with the bank’s objectives and values. Specialist Skills & Technical Knowledge: Minimum of 3-5 years of experience as a Business Development Manager or similar role, preferably in banking. Proven experience in customer support with a focus on client satisfaction and relationship management. Proficiency in English; knowledge of Arabic is advantageous. Deep understanding of market dynamics, especially within Islamic banking. Strong rapport-building skills with clients and stakeholders. Excellent time management, planning, and multi-tasking abilities. Exceptional communication and negotiation skills. Leadership experience in team management and business growth. Strong problem-solving and decision-making skills under pressure. Proficiency in MS Office and data analysis tools. Bachelor’s degree in business administration or related field; Master’s or Islamic finance certifications are a plus. Note: You will be redirected to the company website to apply for this position. #J-18808-Ljbffr