UAE Nationals | Assistant Manager - Client Relations

UAE Nationals

Assistant Manager - Client Relations Build and maintain strong relationships with clients to ensure customer satisfaction and retention. Respond to client inquiries and concerns in a timely and professional manner. Assist in the development and implementation of client engagement strategies. Collaborate with internal teams to address client needs and resolve issues. Maintain accurate client records and update client information in the database as needed. Monitor client account performance and provide regular updates and reports to management. Assist in creating client presentations and proposals. Identify opportunities for upselling and cross-selling services to existing clients. Coordinate client meetings, calls, and events. Stay informed about industry trends and best practices in client relations management. Cultivate strong relationships with key clients through regular communication, meetings, events, and visits. Monitor client feedback and community sentiment to identify areas for improvement and growth opportunities. Represent the organization at community events, networking functions, and industry conferences to increase visibility and build partnerships. Requirements: • Bachelor’s degree in business, communications, or a related field. • Minimum 4 years previous experience in client relations, community engagement, or relevant positions. • Excellent interpersonal skills and the ability to build strong relationships with clients and community members. • Effective communication skills, both written and verbal. • Proficiency in Microsoft Office suite and familiarity with social media platforms. • Strong organizational skills and attention to detail. • Ability to work independently and collaboratively in a fast-paced environment with a customer-centric mindset. Seniority level Mid-Senior level Employment type Full-time Job function Customer Service, Sales, and General Business Industries Government Administration This job is active and currently accepting applications. #J-18808-Ljbffr