Sales Operations Analyst

Join to apply for the Sales Operations Analyst role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and Io T. Our customers include the world's leading public cloud and silicon providers, and industry leaders across many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving team workflows, maintaining compliance, and governance. The success of the role is measured by increasing deal velocity and the quality of Customer Relationship Management (CRM) data used for key business decisions. The ideal candidate will be a proactive problem solver and team player, passionate about partnering with sales leadership and about our role in the technology industry bringing open source to a wider audience of innovators and enterprises. They will also design and drive programs supporting Canonical's continued success. Location: These roles will be based remotely in the EMEA and Americas regions. The role entails: Supporting all aspects of the day-to-day operations of the sales function globally Reviewing opportunities for accuracy and provisioning orders upon successful deal closure Supporting the Sales Operations Manager to improve sales data quality and processes Reporting on data quality metrics to executive stakeholders Implementing surveys and defining metrics for executive stakeholders Supporting the sales team globally on CRM and other sales operations systems Delivering sales metrics, dashboards, and ad-hoc analytical tasks Leading automation and streamlining the Lead to Order process What we are looking for in you: An exceptional academic record from high school and university Experience in a sales operations or sales order processing role Experience in a technology subscription-based business Experience driving data quality improvement An energetic, thoughtful, systematic approach focused on robust, repeatable, and scalable outcomes Excellent problem-solving and analytical skills Ability to work productively with stakeholders at all organizational levels globally Ability to manage across boundaries and communicate effectively, especially with Sales, Legal, Finance, and Marketing teams Experience with Salesforce or similar CRM systems Willingness to travel internationally twice a year for company events, up to two weeks long What Canonical offers: A distributed work environment with twice-yearly team sprints in person A personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunities to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical: Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, a key open source platform for AI, Io T, and cloud, we are changing the software world. We recruit globally and set high standards for new hires, expecting excellence to succeed. Most colleagues work remotely since 2004. Working here challenges you to think differently, work smarter, learn new skills, and elevate your performance. Canonical is an equal opportunity employer. We foster a workplace free from discrimination. Diversity in experience, perspectives, and background enhances our environment and products. We consider all applications fairly regardless of your identity. Seniority level Entry level Employment type Full-time Job function Business Development and Sales Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x. Set job alerts for “Sales Operations Analyst” roles. #J-18808-Ljbffr