Cluster Sales Manager - Corporate

Under the general guidance and supervision of the Cluster Director of Sales and Marketing, implements all sales activities and maximizes business opportunities in his / her specific area of responsibility. To develop in conjunction with the Cluster Director of Sales & Marketing structures, timely, achievable personal business plan. To drive, manage and maintain robust positive relations with all travel trade key accounts and business partners of Accor and the hotel. Generates and maintains customers of travel trade segment through various sales activities (face to face sales calls, telephone calls, entertainment) Maintains a high level of exposure for the hotel through direct sales, telephone and written communications. Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts’ management for a comprehensive client servicing, achieving targets and maximum productivity. Provide service that is sincere, warm and enthusiastic, ensuring guests’ & colleague’s satisfaction at all times. Take time to familiarise yourself with all guests and colleagues, and be committed to service excellence. To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and Heartist. Maintains professional business confidentiality. To adhere to Company and Hotel rules and regulations at all times. Flexible to adapt to sudden increase in working hours as per business needs. Qualifications Proven experience as a Sales Manager, preferably in the hospitality industry. Strong understanding of F&B operations and Sales strategies. Excellent communication and negotiation skills. Ability to build and maintain relationships with clients and stakeholders. Creative and strategic thinker with a proactive approach. Strong organizational and time management skills. Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field. #J-18808-Ljbffr