Senior Manager - Supply Relations

Direct message the job poster from Al Ghurair More about the role: At Al Ghurair, we’re reimagining urban transportation through ZED Mobility—our bold venture in the e-hailing sector. As we expand our national footprint, we are hiring a Senior Manager – Supply Relations to spearhead the acquisition and engagement of Taxi and Limo suppliers. This is a high-impact leadership role ideal for professionals with a strong field presence, partner management skills, and the ability to scale supply-side operations rapidly and sustainably. What you’ll do? Define and execute a robust acquisition strategy to onboard the majority of Taxi and Limo fleets in the country. Actively lead field visits and partner meetings to drive acquisitions and resolve challenges on the ground. Manage contract negotiations, documentation, and ensure fast, seamless partner onboarding. Collaborate with Finance, Legal, and Support teams to ensure supplier SLAs are met, including timely payments and quick issue resolution. Track and improve supplier performance and fleet contribution using structured data insights. Drive supplier satisfaction through consistent engagement and targeted retention initiatives. Lead and mentor a growing team to build accountability and operational excellence. Key Performance Measures: Number of new Taxis and Limos onboarded Supplier NPS (Net Promoter Score) and satisfaction levels Acquisition conversion rate Time-to-go-live for new suppliers Supplier retention and engagement metrics Timely resolution of supplier payments Supplier contribution to trip volume Who You Are? 6–10 years of experience in sales, business development, or operations, preferably in mobility or logistics. Demonstrated ability to lead partner onboarding and relationship management at scale. Strong negotiation, communication, and field execution skills. Proven track record in managing operational complexity and cross-functional coordination. Comfortable working in a high-growth, high-ambiguity environment with direct on-ground engagement. Experience in managing teams and cultivating a high-performance culture. Who are we? Al Ghurair is a leading diversified family business group in the Middle East, founded in 1960 with operations spanning six key sectors: Foods and Resources, Properties, Construction and Services, Energy, Mobility, and Ventures. Headquartered in Deira, we proudly employ around 28,000 people across 50+ countries. We invite passionate, ambitious individuals to be part of a legacy committed to shaping the UAE and beyond. We’re a vibrant community where individuals thrive and careers flourish. Our diverse culture fosters belonging, open communication, and respect—fulfilling our purpose of ‘Enhancing Life’. When you work with us, you become part of a purpose-led journey toward progress, passion, and performance. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Strategy/Planning, Business Development, and Consulting Industries Transportation, Logistics, Supply Chain and Storage, Internet Marketplace Platforms, and Software Development Referrals increase your chances of interviewing at Al Ghurair by 2x Get notified about new Supply Manager jobs in Dubai, United Arab Emirates . Operations Executive UFG Last mile, Amazon Now, UFG Inbound Supply Chain Manager, Inbound Supply Chain Assistant Operations Manager - Transport Solutions Development Manager - Logistics & Supply Chain Solutions Global Supply Chain Management Trainee (all genders) 3PL Partner Management Operation Manager We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr